KVKK PRIVACY NOTICE

As Kaşıbeyaz Lezzet Grubu (“Company”), we show the utmost sensitivity to the security of your personal data. In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), we would like to inform you in our capacity as data controller.

1. Personal Data Processed

Within the scope of the services we provide in our restaurants or on our digital platforms, the following personal data may be processed:

Identity Information: Name, surname.
Contact Information: Phone number, e-mail address.
Customer Transaction Information: Reservation records, order history, billing information.
Visual and Audio Records: Security camera footage at our branches.
Marketing Information: Campaign usage details, preferences and interests (with your explicit consent).

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Carrying out and tracking reservation transactions,

• Preparing your orders and managing payment processes,

• Ensuring the safety of life and property at our branches (via security cameras),

• Managing customer satisfaction surveys and feedback processes,

• Fulfilling legal obligations (such as tax and regulatory requirements).

3. Transfer of Personal Data

Your collected personal data may be transferred, for the purposes listed above, to:

• Public institutions and authorized authorities as legally required,

• Our business partners (payment systems, delivery providers, etc.),

• Cloud storage and IT infrastructure service providers,
  in accordance with Articles 8 and 9 of the KVKK.

4. Method and Legal Basis for Collecting Personal Data

Your data may be collected verbally, in writing, or electronically through our website, mobile application, call center, or forms completed at our restaurants.
Personal data is processed on the basis of:

• Performance or establishment of a contract,

• Legal obligations of the data controller,

• Legitimate interest, provided that your fundamental rights and freedoms are not harmed.

5. Rights of Data Subjects

Pursuant to Article 11 of the KVKK, you have the right to:

• Learn whether your personal data is being processed,

• Request information if it has been processed,

• Request correction if your data is incomplete or inaccurate,

• Request deletion or destruction of your personal data.